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IRVINE, Calif., Jan. 31, 2019 (GLOBE NEWSWIRE) -- Parcel Pending, the nation's leading provider of innovative package management solutions, announced today their 2019 package management predictions based on industry insights and company data. Parcel Pending predicts that retailers will invest heavily in their Buy Online, Pick Up In-Store (BOPIS) process as more consumers adopt this method of shopping.
Ecommerce is growing at a staggering rate. According to Forrester, online sales will account for 17 percent of all U.S. retail sales by 2022. Additionally, online sales are projected to grow five times faster than offline sales. These figures should come as no surprise considering that 80 percent of Americans now shop online, and 62 percent of them make online purchases every week. However, the trend of consumers tapping BOPIS as their go-to shopping method is also on the rise.
“As convenience becomes more important in the competitive retail landscape, BOPIS will emerge as the preferred shopping method for consumers in 2019,” stated Lori A. Torres, CEO of Parcel Pending. “We’re already seeing this trend in play. BOPIS spending increased 47 percent during the 2018 holiday shopping season compared to 2017. As more consumers turn to BOPIS this year, retailers are going to invest heavily in the process to ensure they’re offering a seamless and premium customer experience.”
Parcel Pending’s Top Package Management Predictions for 2019
Parcel Pending is the leading provider of Buy Online, Pick Up In Locker™ (BOPIL) solutions designed to simplify the BOPIS and BORIS (Return in Store) processes. The way it works is simple. Once an online retail order is fulfilled - be it groceries, clothing, electronics, cosmetics and more - the items are placed into one of the Parcel Pending lockers located at the retail store. Customers are then instantly notified by text or email and provided with a unique code that they can type or scan at the locker kiosk. They can then quickly and easily pick up their order at their convenience by going to the retail store and simply entering their personal code into the locker.
“Last year marked a bit of a BOPIS learning curve for some retailers. They were discovering the ins-and-outs of the process and fine tuning how to make it work effectively,” continued Torres. “In 2019, retailers will be all-in when it comes to BOPIS. There will be more implementation of BOPIS across the board and major investment in innovative solutions like our BOPIL product line.”
To learn more about Parcel Pending, visit www.parcelpending.com.
About Parcel Pending
Parcel Pending is the leading provider of package management solutions to simplify and secure parcel deliveries. Parcel Pending combines 100% Always-On Customer Service, electronic lockers and mobile applications to improve the customer experience, while reducing operating costs. Parcel Pending markets to multi-family communities, commercial office buildings, retailers and universities throughout North America. More information is available by calling 855-316-4756 or at www.parcelpending.com.